Technical Account Manager, Media Services

Position

OPPORTUNITY TO JOIN LEADING ONLINE AD TECHNOLOGY COMPANY IN NORTHERN VIRGINIA

AdJuggler is a growing digital advertising technology company serving publishers, ad networks, and digital agencies worldwide. We are expanding our Media Services team, seeking motivated Technical Account Managers with Ad Technology, Media Planning, Ad Optimization, Ad Operations experience to oversee, optimize and grow a portfolio of demand partners and customer accounts across on our technology platform. Ideal candidate is personable, detail-oriented, web technology savvy, and experienced in digital advertising, campaign management, and the optimization of online media. The role reports within the Media Services team and works closely with Sales and Technical Operations. Position is in Northern Virginia just minutes from Washington, DC.

Responsibilities

  • Work with demand partners (marketers, trading desks, DSPs) and major inventory customers to on-board them to the AdJuggler platform
  • Collaborate with sales to address technical issues and enable technical tests during the sales and integration process
  • Proactively engage assigned demand and/or inventory customer accounts to align objectives, improve account satisfaction, performance, and loyalty
  • Serve as an expert on the platform and related tools and interfaces
  • Monitor and troubleshoot configurations for display, mobile, and video campaigns
  • Resolve selected account issues, while also working with Technical Operations, Engineering, and Development to escalate more technical matters
  • Generate reports and analysis to support Media Services team and account base
  • As required, train customers in ad serving and support their use of the AdJuggler

Qualifications

  • Bachelor’s degree or equivalent professional experience required
  • Experience in online advertising technology ecosystem
  • Experience with web server, ad serving, campaign management, online revenue optimization, media planning or ad operations highly preferred
  • Personable and proactive approach to working with customers and peers
  • Proficient with data capture, reporting, and proactive analysis
  • Broad understanding of HTTP/HTML, CSS, Javascript, PHP, and MS-Office tools

Compensation package is competitive and based on experience and credentials. Please forward your resume in Word or PDF format for immediate consideration: careers@adjuggler.com.